Sales Administrator 6 MTH Maternity Cover
GB
Job Description
About GreenBest
GreenBest is a dynamic and ambitious manufacturer supplying specialist fertilisers and related products to the amenity turf market, supporting golf courses, football pitches, bowling greens, lawncare professionals and municipal environments across the UK.
Our success is built on a combination of technical expertise, product quality and exceptional customer service. We're looking for a proactive and detail-oriented Sales Support Administrator to join our team and play a key role in delivering outstanding support to both customers and our field-based sales team.
The Opportunity
This is a varied and fast-paced role that sits at the heart of the business. You'll be responsible for sales order administration, customer service and providing day-to-day support to the sales team, ensuring our customers receive an excellent experience from enquiry through to delivery.
Key Responsibilities
Process customer orders accurately and efficiently
Manage order amendments and provide updates to customers and internal teams
Handle customer enquiries via phone, email and website enquiries
Support customers with product information and resolve issues effectively
Process and manage MSDS requests and compliance checks
Maintain and administer customer portals
Coordinate product sample requests
Liaise with transport providers to support timely deliveries
Process customer complaints and maintain case files
Support SOP administration and internal documentation
Assist with price list creation and updates
Maintain business dashboards and reporting information
Upload and manage data across company systems
Produce regular reports, including CBAM and other business reports
Provide administrative support to field-based sales colleagues
What We're Looking For
We're looking for a highly organised individual who enjoys working in a busy environment and takes pride in delivering excellent customer service.
Essential Skills & Experience
Strong IT skills, including Microsoft Office applications
Advanced Excel skills and confidence working with data
Excellent customer service and communication skills
Strong attention to detail and commitment to accuracy
Good numerical and mathematical ability
Strong organisational and time management skills
Ability to learn new systems and processes quickly
Positive approach to problem solving
Team-oriented with a willingness to support colleagues across the business
Desirable
Previous experience in a sales support, customer service or administration role
Experience working within a manufacturing, logistics or distribution environment
Why Join GreenBest?
Opportunity to join a respected and growing business
Varied role with exposure to multiple areas of the business
Supportive and collaborative team environment
Chance to work for a market-leading company within the turf and amenity sector
Strong potential for the role to become permanent
If you're an organised, customer-focused administrator looking for a role where you can make a real impact, we'd love to hear from you. Apply today and become part of the GreenBest team.