Master Data Specialist

As Master Data Specialist you will be responsible for creating, maintaining, and governing core business data across ERP, supply chain, and commercial systems. This role ensures that customer, vendor, product, material, and warehouse data is accurate, consistent, and aligned with corporate data standards. 

Location: Remote based in Mexico.

I’m interested! What will I get to do in this position? 

• Create, update, validate, and maintain master data records including customers, vendors, materials, warehouses, pricing, BOMs, routings, and related ERP data.
• Acting as the golden record owner (ensuring customer master data is updated across ERP, CRM and E-commerce platform).
• Maintain customer master data and pricing files within SAP and related systems.
• Ensure compliance with internal data governance standards, naming conventions, and classification structures.
• Partner with Supply Chain, Procurement, Finance, Sales, Manufacturing, Customer Service, and IT teams to support business requirements and integrations.
• Serve as the subject-matter expert for master data processes, workflows, and troubleshooting before escalating to IT.
• Identify opportunities for process improvements, automation, and reduction of manual work.
• Develop and maintain SOPs, work instructions, training materials, and user support documentation.
• Generate reports and perform root-cause analysis on data quality and process issues.
• Support audits and compliance requirements (SOX)

What skills and experience do I need to be successful in this role? 

• Bachelor’s degree preferred or equivalent combination of education and relevant experience.
• 3+ years of experience in customer service, master data management, or ERP support roles.
• Bilingual in English and Spanish: spoken, written and reading required.
• Advanced Microsoft Excel skills required.
• Experience with SAP required
• Strong analytical, problem-solving, and organizational skills with high attention to detail, excellent verbal, written, and electronic communication skills.

What will set me apart?

• SAP super user 
• QAD and QuickBooks ERP systems experience. 

Who is ICL? 
ICL Group is a leading global specialty minerals company, which creates impactful solutions for humanity's sustainability challenges in the food, agriculture and industrial markets. ICL leverages its unique bromine, potash and phosphate resources, its global professional workforce, and its sustainability focused R&D and technological innovation capabilities, to drive the company's growth across its end markets. ICL shares are dual listed on the New York Stock Exchange and the Tel Aviv Stock Exchange (NYSE and TASE: ICL). The company employs more than 12,000 people worldwide, and its 2024 revenues totaled approximately $7 billion.